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The EU Trips Itself Up in the AI Race - WSJ

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  • Economic Acceleration: Massive capital investment in artificial intelligence currently serves as a primary engine for American gross domestic product growth.
  • Geopolitical Competition: The United States and China are engaged in a critical race for global technological supremacy, with AI acting as a decisive factor in national security.
  • The Great Divergence: Nations that successfully invest in AI infrastructure will likely gain permanent economic and military advantages over those that fail to do so.
  • Energy Constraints: European reliance on intermittent renewables has led to deindustrialization and energy costs that are fundamentally incompatible with the power requirements of an AI-driven economy.
  • Regulatory Overreach: Excessive legislative frameworks, including the EU AI Act, impose prohibitive compliance costs that stifle innovation and drive technology companies out of the European market.
  • Market Barriers: Complex, duplicative regulations disadvantage newer firms by effectively preventing them from scaling due to the high costs of legal compliance.
  • Growth Centric Strategy: Successful participation in the global AI economy requires a shift toward deregulation and a pragmatic embrace of expanded energy production.
  • Strategic Partnership: The European Union must adopt a pro-growth model to integrate effectively with the American-led technological architecture rather than pursuing isolationist regulatory policies.


By

Andy Puzder

and

Jacob Helberg

March 23, 2026 5:36 pm ET

29


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Robots in the production facility of X-Humanoid in Beijing, March 20. Kevin Frayer/Getty Images

An economy that waits for the artificial-intelligence surge will likely miss it. Unprecedented AI capital spending in the U.S. is already a significant driver of gross domestic product, challenging consumer spending as the dominant engine of economic growth. American companies are spending as if it’s the Industrial Revolution, and for good reason: The West is in a race with China to achieve AI supremacy, and we need to win. But European policy missteps threaten the West’s chances—and Europe’s future security and economic growth.

A recent report from the White House Council of Economic Advisers, “Artificial Intelligence and the Great Divergence,” makes the case for AI innovation. The term “Great Divergence” originally referred to an economic gap that arose during the Industrial Revolution. Countries that industrialized, prospered; those that failed to industrialize, floundered. AI has the potential to create a second Great Divergence, between countries that invest in AI technology and infrastructure and those that don’t.

Beyond its economic implications, AI will have national-security consequences, shaping who wins conflicts and whose vision of global order prevails. The intelligence, logistics and decision-making advantages that AI systems confer will deliver near-term military gains and compounding advantages that endure far into the future.

The U.S. remains ahead in this race, and President Trump is focused on winning. But China is close behind. Europe has the talent, companies and capital to be an important partner, but unlocking that potential requires European Union regulators to choose growth and innovation over stagnation and strangulation across energy, permitting and AI regulation.

Europe needs abundant, affordable energy. For years, Europeans have invested in the belief that solar and wind energy could power industrial might. The result so far has been deindustrialization and high energy costs. As Europe begins to grapple with its need for greater growth, the question is whether its current energy policy can support necessary reindustrialization while meeting the massive power demands of a burgeoning AI economy. Given that Europe’s total electricity generation has fallen over the past two decades, the answer is an unequivocal no. To join the AI economy, the EU must embrace energy addition rather than energy transition, rejecting policies that increase the cost and limit the use of fossil fuels.

The EU also needs to build. It needs data centers and access to the American AI hardware stack. Companies with the resources to build multibillion-dollar AI infrastructure already operate in Europe, employing thousands of Europeans. They are willing to invest and grow, bringing Europe into the AI economy as a full partner. But the EU’s onerous regulations stifle these ambitions, often driving companies out of Europe entirely.

To keep them in Europe, the EU needs to deregulate quickly and ambitiously. The EU Artificial Intelligence Act, the Digital Services Act, the Digital Markets Act, the Data Act and the Cyber Resilience Act, among others, impose stringent and duplicative regulations that stifle innovation, drive up compliance costs, delay product launches, restrict access to data, and expose companies to billions in fines.

Before AI systems are even put on the market, the AI Act alone requires predeployment risk assessments and mitigation systems, high-quality data sets, detailed logs, documentation of system functionality, and human oversight. Many of these requirements are impractical for frontier AI development. They are less a safety framework than a blueprint for driving innovation out of Europe.

The act erects massive barriers to entry to the market. Mistral AI CEO Arthur Mensch, who heads Europe’s most prominent homegrown AI company, argues that the act “effectively solidifies the existence of two categories of companies: those with the right to scale . . . and those that can’t because they lack an army of lawyers, i.e., the newcomers.” Mr. Mensch argues that the AI Act should have focused on product safety for specific high-risk applications such as healthcare instead of regulating foundation models.

If the EU doesn’t change course, the U.S. could leave Europe behind—an undesirable outcome for America and our European partners. Europe would be disarmed economically and militarily, and we would be without powerful allies in a race against Chinese dominance. America is pursuing a pragmatic, growth-centric approach to AI. The U.S. 2025 AI Action Plan is based on three pillars: “innovation, infrastructure, and international diplomacy and security.” It acknowledges that American regulatory structures must encourage rapid and comprehensive innovation in developing and distributing AI technology.

Europe can play in that architecture—but it must show up as a genuine partner. The State Department’s Pax Silica initiative is building the network the AI race requires, knitting together energy, critical minerals, semiconductor manufacturing and computing capacity across trusted nations. The EU’s talent, capital and industrial base belong in that network.

Europe can join the U.S. and other AI-first economies, or it can continue regulating its way into irrelevance. We hope it will join.

Mr. Puzder is U.S. ambassador to the European Union. Mr. Helberg is undersecretary of state for economic growth, energy and the environment.

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America’s Chief Financial Officers Say AI Is Coming for Admin Jobs - WSJ

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  • Labor Market Projections: Financial officers anticipate that artificial intelligence will primarily reduce headcount in routine, clerical, and administrative roles.
  • Skill Complementarity: Highly educated positions like architects and engineers are expected to persist, as technology serves to enhance rather than replace these specialized functions.
  • Aggregate Employment Impact: Empirical data from late 2025 and 2026 indicates that artificial intelligence is projected to lower total company payrolls by approximately 0.4 percent.
  • Skills Biased Change: Technological evolution follows a historical pattern of hollowing out routine cognitive labor while increasing demand for advanced educational credentials.
  • Economic Mobility Concerns: The reduction of entry-level support roles may restrict traditional avenues for workers seeking to transition into the middle class.
  • Corporate Scale Disparities: Larger firms prioritize cost-cutting through automation, whereas smaller enterprises are more likely to utilize new tools to facilitate organizational expansion.
  • Dynamic Market Evolution: Established survey samples may overlook broader job creation potential emerging from new, technology-driven startup industries.
  • Resource Allocation Monitoring: Financial leadership roles provide primary insights into internal firm adjustments and the strategic deployment of human capital amid changing technological landscapes.

By

Justin Lahart

Updated March 24, 2026 7:15 am ET

7


Commuters walking in the Financial District of Chicago.

Larger companies were more apt to say they were cutting routine workers because of AI, according to a recent study. Kevin Serna for WSJ

America’s chief financial officers say that artificial intelligence will push some people out of their jobs: primarily workers in routine, clerical and administrative roles. Workers with highly skilled roles, such as architects and engineers, are more likely to keep their jobs, especially if they can use AI to their advantage.

A new study, based on a survey of about 750 chief financial officers, found that so far AI had essentially no employment effect in 2025 and that most expect AI will lead their companies to trim only a small number of their overall jobs this year.

It is still possible that workers with jobs that require more education and more training could eventually get hit, “but probably not in 2026,” said John Graham, an economist at Duke University and one of the paper’s authors. It was released this week as a working paper on the National Bureau of Economic Research website.

Graham has been surveying chief financial officers about their expectations for their companies and the overall economy for 30 years. CFOs are uniquely placed to understand the inner workings of their companies, Graham said, since it is their job to keep watch on how company resources are being deployed. 

The survey, produced with economists from the Federal Reserve Banks of Atlanta and Richmond, was conducted in late 2025 and early 2026. It showed that, in aggregate, CFOs expected that AI would reduce their companies’ head count this year by about 0.4%, compared with what it otherwise would have been.

The CFOs represent a range of industries, including finance, tech, manufacturing and professional services, and the survey is conducted quarterly. For this edition, in addition to regular questions about their outlook, the CFOs were asked an array of questions about AI.

The CFOs were twice as likely to say that AI could lead to job cuts as they were to say it would enhance work in office- and administrative-support areas such as bookkeeping, clerical work and customer service.

But for other, more advanced roles, they were more likely to say that AI would enhance work as opposed to eliminating it. This was especially true of some roles that required high levels of education.

That pattern echoes what economists call skills-biased technological change: the tendency of some new technologies to hollow out routine work while complementing jobs held by more highly educated workers.

When personal computers started arriving in offices in the 1980s, college-educated employees such as financial analysts, scientists and consultants were able to do more at work. But jobs that entailed doing more routine cognitive work such as typists and back-office bookkeepers—roles that had once promised a solid path to the middle class—were no longer so vital.

Those jobs didn’t disappear, but the share of workers doing those kinds of office support roles shrank. More workers who lacked a college degree crowded into lower-paying roles that hadn’t been displaced by the computer, such as leisure and hospitality work. 

Whether AI will ultimately be skills-biased, hurt the highly educated more or broadly raise worker productivity is a topic of debate among economists.

One unsettling problem for workers: The people who do lose their jobs won’t necessarily get the new jobs that AI creates. Atlanta Fed economist Salomé Baslandze, one of the study’s authors, is optimistic that AI will eventually create new types of work. But she also said that many of the roles the CFOs point to AI reducing are “stepping stones” for moving into the middle class.

That could be especially hard on young people looking to land that first job

Graham cautioned that even though the study signaled that AI would slightly weigh on overall employment, the survey only includes companies that are already established, as opposed to new ones.

That matters, because it is often new companies embracing new technologies and figuring out how to use them that propel job creation. The personal computer didn’t just change what existing businesses did, for example, but gave rise to entirely new industries.

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Indeed, the survey hinted at that dynamic. Larger companies—those with 500 or more employees—were more apt to say they were cutting routine workers, while keeping employment of “skilled technical” workers flat. In contrast, smaller companies said that they planned to keep employment of routine workers flat, and step up employment of more skilled technical workers.

That suggests that larger companies, which tend to grow more slowly and are focused on squeezing out efficiency, have stronger incentives to use AI to cut costs. On the other hand, said Graham, “small companies look at this and think, ‘This gives us opportunities to expand.’”

Corrections & Amplifications
Atlanta Fed economist Salomé Baslandze’s name was missing from an earlier version of this article. (March 24)

Copyright ©2026 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8

Justin Lahart is an economics reporter based in New York. Previously, Justin was a Heard on the Street columnist and wrote the Ahead of the Tape column.


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OnlyFans Owner Leo Radvinsky Dies at 43 - WSJ

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  • Individual Demise: Leo Radvinsky, a 43-year-old billionaire and owner of the subscription service OnlyFans, has died following a battle with cancer.
  • Corporate Ownership: Radvinsky acted as the sole proprietor of the London-based parent company, Fenix International, which he purchased in 2018.
  • Revenue Generation: Under his stewardship, the platform facilitated $7.2 billion in revenue during the fiscal year ending November 2024.
  • Business Model: The company operates as a digital intermediary by extracting a 20% commission on transactions involving content creators and their subscribers.
  • Market Integration: The platform utilizes social media outlets like TikTok and Instagram to redirect traffic toward its subscription-based services.
  • Profit Extraction: Since 2021, the parent company has distributed over $1.8 billion in dividends to Radvinsky and his associated foundation.
  • Early Entrepreneurship: Radvinsky initiated his career in digital commerce as a teenager by establishing ventures involved in password distribution and later the web-cam site MyFreeCams.
  • Asset Divestment: Prior to his death, the owner engaged in negotiations regarding the potential sale of a majority stake in the enterprise, with valuations reaching up to $8 billion.

By

Sam Schechner


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How OnlyFans Changed the Business of Being Naked Online

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In December 2024, WSJ explored OnlyFans’s business model and examined how the company generated $6.6 billion in revenue in 2023 without Apple’s App Store. Photo: Leora Bermeister for WSJ

Leo Radvinsky, the reclusive billionaire who reshaped the pornography industry by turning subscription service OnlyFans into an adult-content powerhouse, has died “after a long battle with cancer,” the company said. He was 43.

Radvinsky, who was born in the Soviet Union and raised outside Chicago, bought the then-obscure British video platform in 2018. Since then, Radvinsky boosted user numbers to more than 377 million, bringing in $7.2 billion in revenue for the year ending in November 2024, according to recent U.K. company filings.

“We are deeply saddened to announce the death of Leo Radvinsky,” a spokeswoman for the company said.

Radvinsky shied away from the spotlight, and his bare-bones personal website focuses largely on his interest in open-source software and his charitable giving. He and his wife gave to causes such as cancer research, including a $23 million grant program for a gastrointestinal research foundation on whose board his wife sits.

A Northwestern University graduate with a degree in economics, Radvinsky helped transform online pornography from an industry based mostly on bulk delivery of advertising-supported X-rated videos to something like an adult-themed hybrid of the gig economy and social media.

OnlyFans’ creators include sex workers but also moonlighting amateurs, pop stars and other celebrities who offer sometimes-explicit content for their paying fans. Users are drawn by the alluring illusion of a direct connection with the creators, whom they pay for content. The platform takes a 20% commission. 

Radvinsky, who played competitive chess as a child, was early to see the opportunity in racy internet content. He started his first online business, called Cybertania, while still a high-school student in Glenview, Illinois. His mother signed the company’s incorporation papers for him in 1999 while he was still a teenager. 

One of Radvinsky’s first gambits was to operate websites such as “Ultimate Passwords,” which claimed to offer hacked passwords to pornography sites. His company registered hundreds of pornographic website addresses that included names of celebrities and actors popular at the time, including Britney Spears and Paris Hilton, according to internet records. Clicking on them led to the promise of X-rated videos, archived screenshots show. 

Radvinsky in 2004 started a progenitor of OnlyFans called MyFreeCams, in which models blended casual online chats with sexually explicit live content that users paid to watch online. 

By 2018, he was looking to branch out. He was one of the unsuccessful bidders in a bankruptcy court auction that year for the porn brand Penthouse. But OnlyFans, which he purchased that year for an undisclosed amount, would prove to be a better investment. 

Under Radvinsky’s ownership, OnlyFans became a savvy online marketer. But OnlyFans has also harnessed social-media platforms such as TikTok and Instagram, where users follow sexy memes and performers and then click through to find their OnlyFans pages, which offer uncensored content for a price.

Pandemic shutdowns in 2020 superpowered that dynamic, with people stuck at home looking, alternately, for ways to make money or willing to alleviate loneliness.

Around that time, Radvinsky moved to Florida, where by 2023 he listed his residence as a South Florida duplex apartment with ocean views that was purchased for more than $20 million.

PROFILE

The Mysterious Billionaire Behind the OnlyFans Porn Empire

Radvinsky—the company’s sole owner—had been seeking to sell OnlyFans. Its parent company was in talks to sell a 60% stake to Architect Capital, an investment firm, in a deal that values the service at around $3.5 billion, The Wall Street Journal reported earlier this year.

The company had previously sounded out banks and potential buyers, asking for as much as $8 billion, people familiar with the talks had told the Journal. The spokeswoman for the company declined to comment on the status of sales talks.

Radvinsky transferred his shares in the London-based parent, Fenix International, to a foundation in late 2024, according to corporate filings. Since 2021, the filings show, OnlyFans’s parent company paid more than $1.8 billion in dividends to Radvinsky and his foundation.


Watch: How OnlyFans Changed the Business of Being Naked Online

Leonid Radvinsky, owner of OnlyFans, smiling with arms crossed.

Leo Radvinsky was early to see the opportunity in racy internet content. Uncredited

Copyright ©2026 Dow Jones & Company, Inc. All Rights Reserved. 87990cbe856818d5eddac44c7b1cdeb8

Sam Schechner covers technology, based out of The Wall Street Journal's Paris bureau, focusing on the intersection between technology, business and society. His stories often tackle how big tech companies grapple with topics like privacy, censorship and the impact of artificial intelligence.

He was part of the WSJ team that won the Pulitzer Prize for National Reporting in 2025 for a series on Elon Musk. He also was on the team that broke the Facebook Files, a Journal series on the social-media giant now called Meta Platforms that won a Loeb Award for beat reporting, a Polk Award for business reporting and a Deadline Award for public service. His 2019 investigation into how apps send sensitive user data to Meta led to a U.S. Federal Trade Commission settlement and litigation against Meta, Google and the developer of a menstrual-cycle tracking app.

Previously, Sam covered business in France, and along with his colleagues in the Paris bureau shared in a New York Press Club award for their coverage of the November 2015 terrorist attacks in Paris. He joined the Journal in 2005 as an entertainment columnist in New York and later covered the business of television, including large media and cable companies such as Viacom and Comcast.

Sam has a bachelor's degree from Brown University and lives in Paris with his wife, their two children and his childhood pet turtle.


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Ukraine’s top drone commander wants to bleed Russia’s army dry

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  • Command Operations Center: An Underground Facility Houses Advanced Surveillance Systems And Tactical Planning Infrastructure For Drone Missions
  • Military Leadership Transition: Former Grain Broker Robert Brovdi Leads Specialized Ukrainian Unmanned Forces Using Corporate Efficiency Strategies
  • Strategic Personnel Attrition: Operational Focus Shifts Toward Depleting Russian Human Capital Faster Than Recruitment Can Replenish Effective Fighting Force Strength
  • Verified Loss Metrics: Data Indicates Drone Strikes Under Current Management Accountability Programs Have Exceeded Seasonal Russian Military Recruitment Numbers
  • Advanced Kill Chains: Combat Effectiveness Relies On Integrated Ecosystems Combining Real Time Surveillance With Precise Weaponized Unmanned Aerial Systems
  • Optimized Resource Utilization: Battlefield Logistics Prioritize Material Investment To Achieve High Enemy Casualty Rates Per Unit Of Capital Expenditure
  • Operational Safety Protocols: Standardized Equipment Backup Systems And Strict Tactical Discipline Maintain Low Cumulative Casualty Rates Among Specialized Drone Operators
  • Extended Conflict Outlook: Persistent Military Efforts Continue Despite The Absence Of Clear Near Term Indicators For Cessation Of Hostilities

Listen to this story

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The road to the command point is rough, though the minivan’s blacked-out windows hide the details. On arrival its doors slide open to reveal the entrance to a world buried deep underground. Inside, one corridor is lined with two decks of Japanese-style sleeping pods. Behind a second corridor lies a gym. Wall after wall of screens relay live data feeds: kill chains, missions, enemy losses. A gallery of famous Ukrainian paintings hangs among missiles and explosives. A snuff video of Russian soldiers in their last moments of life runs on a loop next to an expressionist stone sculpture of a man’s face.

The darkly eccentric atmosphere is in keeping with the character of the man in charge. Before the invasion Robert “Madyar” Brovdi (pictured) was a wheeler-dealer grain broker. Now the 50-year-old commander of Ukraine’s unmanned forces is a weathered warrior and the lead architect of a strategy to target drone power at individual Russian soldiers. Four years into the war, Ukraine’s central challenge has become not so much holding territory as removing Russians faster than the Kremlin can recruit them. For the first time, thanks in large part to Mr Brovdi’s efforts, this might now be happening.

Mr Brovdi analyses the figures in a windowless three-metre-square cubby-hole, chain-smoking cigarettes and sipping Fortnum & Mason tea, a nod to his prior life fraternising with the rich in London auction-houses. Russian losses have increased substantially since he took over last summer, aided by a revamped, gamified system that now prioritises enemy infantry. December marked a turning point, the first month when verified Russian losses to Ukrainian drones exceeded recruitment. Since the start of the winter, Ukrainian drones have killed or incapacitated at least 8,776 more soldiers than Russia has replaced. Russia continues to gain little ground in return for its losses. Even on its most successful axis, near the town of Kostiantynivka in the Donbas, it has taken just 23% of the territory called for in its winter campaign plan.

Mr Brovdi’s drone brigade, codenamed “Madyar’s birds”, claims it has been responsible for a sixth of the Russian losses. The wider unmanned-forces grouping he now controls accounts for more than a third. Those forces make up just 2% of the Ukrainian army’s headcount. At the December peak, enemy losses reached 388 a day, equivalent to the assault component of an entire battalion. “If a battalion has no infantry left, the Russians don’t disband it but throw desk officers to the front,” Mr Brovdi says. “They are the easiest targets, because they can’t fight.” His soldiers are ordered to target personnel, rather than armour or other equipment, at least 30% of the time. Russia can only train and equip so many recruits; Mr Brovdi likens it to a cow, and his units to farmers. “We need to keep milking this cow, the Russian army, for everything it’s worth, exhausting it beyond its maximum capacity.”

A Ukrainian serviceman launches a drone at the frontline near Vuhledar, Ukraine

Photograph: AP

An ethnic Hungarian from Ukraine’s western borderlands, Mr Brovdi joined the war as a civilian volunteer. His rise was improbable but no accident. Applying business instincts to battlefield problems, he helped to develop Ukraine’s earliest drone capabilities. The first breakthrough came in the summer of 2022, when he was fighting on the Kherson front. The Ukrainians were outgunned and, worse, had no idea where the Russians were firing from. Mr Brovdi, still an inexperienced soldier, remembered a drone he had bought his son on a business trip in Asia, and had some brought to the trenches. They were crude, but good enough to spot hidden Russian tanks. The future commander began passing coordinates to a nearby artillery brigade over Discord, a social-media app. He had created Ukraine’s first drone kill chain.

A year later Mr Brovdi and his disciples had been transferred to Bakhmut, then the war’s main killing ground. One colleague, a former taekwondo champion known as Klym, had a friend who had competed in races of first-person-view drones. He suggested the fast, agile machines could carry small munitions. The team began hanging water-filled condoms from trees and trying to hit them with drones. Soon they were taping American mk-19 grenades to the frames. This became the cornerstone of a “line of drones” reconnaissance-and-strike kill-zone concept, which Mr Brovdi later championed to offset Ukraine’s infantry shortage.

Members of

Photograph: Getty Images

The bunker’s hundred-odd screens show how far operations have progressed. Every mission, whether drone strike or electronic-warfare session, is logged and verified by video, then fed into business-intelligence software that Mr Brovdi repurposed from his days as a grain trader. “The principles are the same,” he says. “I asked my guys to swap grain type, tonnage and truck numbers for weapons, shifts and ammunition.” The killing is managed closer to the front. Teams operate 3-5km behind the line, overseen only by battle captains back at headquarters. Mr Brovdi says the unit has an ecosystem of 15 interlocking functions, from jamming to surveillance, mine-laying and explosive production. It is a concept nato generals have yet to grasp, he says. “When the Americans come—and they come to us like bees to honey—they ask, ‘Which drone is best?’ I tell them the best drone is an ecosystem. For one pilot to make a kill, a whole machine must work behind him.”

Mr Brovdi’s critics say his success hinges on the unconditional support and funds he has received since taking over as drone chief. Ukraine’s armed forces usually operate under constant shortages. His predecessor, who was less close to Oleksandr Syrsky, the commander-in-chief, never enjoyed the same resources. Mr Brovdi counters that Ukrainian soldiers should not be waiting for drones, but that the drones should be ready and waiting for them. He insists on having a backup for each piece of equipment, a lesson learned in several near-death experiences, and says his strict safety protocols keep his unit’s cumulative casualty rate at just 1%.  The unmanned-systems forces now extract 400 Russian lives for just one Ukrainian, he claims, and each kill costs $878 in materiel.  “We should be swapping plastic and metal for dead Russians,” he says. “It’s the best exchange rate.”

Mr Brovdi’s battlefield kill videos, posted on social media with slapstick chase music, have made him a controversial figure. Some allege that such videos violate the laws of war. He dismisses the criticism. “I don’t experience any moral reservations at all. None,” he says. “A man with a rifle in his hand on my land is coming to kill me. I kill him or he kills me. Millions of Ukrainians, my mother included, draw strength from what we do.”

That single-minded focus is giving Ukraine hope. Whether it will be enough to force Vladimir Putin to stop his war is another question. December was the first time Mr Brovdi’s figures turned in Ukraine’s favour. In the year before that, Russian forces had grown by over 100,000 men. Russia’s president seems to have no exit strategy. “Let’s first see if we can keep the pace up this coming year,” says Mr Brovdi. “I have no rose-tinted fantasies that this war is about to end.” ■

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AI Is Rewriting the Old Rules of Google Search and SEO - WSJ

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  • Search Evolution: Digital Marketing Strategies Are Shifting From Traditional Keyword Rankings To AI Visibility Optimization
  • Consumer Trends: Market Data Indicates A Rapid Rise In Demand For AI Powered Search Engines Through The Next Five Years
  • Content Engagement: Successful AI Visibility Requires Active Brand Participation In Social Media Forums And Third Party Reviews
  • Structural Optimization: Technical AI Requirements Include Extensive Use Of Subheadings Bulleted Lists And Frequent Concise Summaries
  • Contextual Accuracy: Enhanced Product Descriptions Providing Detailed Behavioral And Situational Context Improve Relevance For Conversational Search Queries
  • Platform Variance: Optimization Tactics Must Be Tailored To Specific AI Models Given That Each System Prioritizes Data Sources Differently
  • Frequent Updates: Rapid Development Cycles Make Long Term Strategy Setting Difficult Due To Frequent Changes In Model Behavior
  • Measurement Challenges: Traditional Analytics Are Insufficient For Assessing AI Performance Because Results Are Highly Personalized And Often Lack Direct Click Throughs

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Illustration of a dog-like robot walking among rocks and holding one.

Zohar Lazar for WSJ

  • AI systems like ChatGPT are changing online search, shifting standards from traditional SEO rankings to a company’s visibility online, in places like review sites and forums.

  • Half of consumers polled in an August 2025 McKinsey survey seek AI-powered search engines, and experts are developing new tactics for AI visibility.

  • AI search standards are inconsistent, with models updating every 17 days on average, making visibility difficult to predict and measure for companies.

This summary was generated with AI and reviewed by an editor. Read more about how we use artificial intelligence in our journalism.

  • AI systems like ChatGPT are changing online search, shifting standards from traditional SEO rankings to a company’s visibility online, in places like review sites and forums.

    View more

The rules of search are changing. And it’s forcing a lot of companies to ask themselves a fundamental question: How do we get noticed now?

For two decades, companies have relied on search-engine optimization, or SEO, to battle for customer attention online—tuning keywords and backlinks to climb Google’s rankings. Now, as AI systems like ChatGPT and Claude increasingly answer questions directly, visibility depends less on ranking first and more on being the source those systems trust.

Half of consumers polled in an August 2025 McKinsey survey specifically seek out AI-powered search engines. And by 2028, McKinsey projects, people will spend $750 billion on goods and services they find through AI-powered searches.

All of this means that companies may have to find new ways to get attention. Unlike Google, AI doesn’t have consistent search standards that companies can follow; in fact, it is very tough to tell what sites AI will use or recommend when answering a question.

The changing landscape also matters for the consumers who use search. For a long time, people’s experience of the internet has been shaped by SEO and the tactics companies use to boost their rankings. Now, the online experience may be affected by very different standards—how companies package their information for AI. And understanding those tactics will help consumers make more-informed decisions.

Experts are already cooking up new ways for companies to boost their AI visibility. Here are some of their recommendations.

Don’t abandon tradition

One caveat right off the bat: Although AI search is growing fast, many people are still using traditional search engines and clicking on links. And even when people do use ChatGPT or other large language models (LLMs), the chatbots are often doing good old-fashioned web searches under the hood—even if they aren’t giving priority to the same stuff that regular search engines do.

The bottom line is that the SEO fundamentals still matter. “This is not the end of SEO,” says Kelly Cutler, associate professor of digital marketing and visual communication at Northwestern University. “This is the next iteration of SEO.” Businesses should still make sure that their sites load quickly, for instance, and that they’re set up for easy indexing.

Talk to customers

At the same time, a lot of rules are changing. For instance, with traditional SEO, getting a single link from a very authoritative site meant more for ranking purposes than hundreds of mentions on other sites.

But experts say AI favors tons of customer reviews and comments, drawing heavily on sites like Reddit, G2 and Quora. For instance, Reddit is ChatGPT’s go-to source for consumer electronics, followed by Tom’s Guide and then Wikipedia, according to marketing-software company Semrush. (An OpenAI spokesperson says, “ChatGPT search is designed to provide people with timely, high-quality answers they find helpful. We surface relevant information from a range of sources, and we’re constantly refining our search indexing, ranking, and model behavior.”)

“AI search is inextricably linked to user-generated content, what people are saying about your brand,” says Andrew Warden, chief marketing officer at Semrush. “AI favors firsthand experience, specificity and continuously refreshed discussions. So the more activity that is happening around your brand, the more likely you are to be propelled into the conversation.”

To gin up that kind of visibility, companies are likely to engage more with customers online, like answering people’s questions, or encouraging them to leave honest reviews.

Structure matters

AIs focus on facts they can easily grab and include in their answers. So companies will try to give their sites a clear structure that makes information easy to identify.

For instance, traditional SEO strategies advise users to put plenty of subheads in their content. But AI chatbots want even more subheads, along with bulleted lists, FAQs and quick “TL;DR” summaries of the article’s main points.

Add details—even really obvious ones

When people search using AI, they get specific and conversational. They won’t tell AI just to look for a “black zip-up fleece”; they will tell it that they’re going hiking next week in the Smoky Mountains and need a slim-fitting fleece to keep them warm. So AI will favor sites that add exactly that kind of contextual information to product listings—even if it seems really obvious.

“It’s about putting yourself in your customers’ shoes and thinking about all the contextual information you could add,” says Rachel Klein, a senior vice president at digital-marketing agency Wpromote.

Different tactics for different AIs

In traditional SEO, techniques that worked for Google would generally also work for Bing, Yahoo and other search engines, and what worked for sites in one industry would usually work in others. AI throws all that out the window.

“All of the platforms have a different weighting of ingredients,” says James Cadwallader, co-founder and chief executive of Profound, a company focused on helping brands gain visibility in AI search. “Gemini pulls from YouTube results far more than ChatGPT does, for example.” Gemini also relies on a wider range of sources than others do, he says.

“We see demand for original perspectives, rich visual formats like video, and information that helps people learn something new,” says a spokesperson for Google, which runs Gemini. “Across Search and Gemini, we don’t aim to show content from any particular site or platform. Rather, we pull together a wide range of the most relevant insights and perspectives from sites across the web.”

Different chatbots also rely on different sites depending on the industry or type of search. “In e-commerce, social channels like Reddit play a huge role, but in fintech, we see [articles on a company’s own website] being successful,” Cadwallader says. So a financial firm could benefit from adding authoritative articles to its own website, while an e-commerce firm might be better off asking customers to leave reviews and start social-media conversations about the products.

Consider sponsored content

Traditional search engines usually give less weight to sponsored content: articles or blog posts that a company pays for but that look like regular editorial content. AI, though, seems to treat that information the same as other articles, Klein says.

“We’re seeing lots of instances where a chatbot is referencing information from sponsored content, but they aren’t disclosing that,” she says. “So there’s an opportunity for brands to influence the types of conversations that they’re in and what they’re associated with.”

Get ready to adapt

The old SEO world got shaken every time Google changed its search algorithm. Strategies that used to work suddenly brought massive drops in traffic. But AI models get updated far more frequently: every 17 days on average, according to Jesse Dwyer, chief communications officer at AI company Perplexity, and that pace will increase as AI models increasingly update themselves. So what works today may not work even a few weeks from now, let alone a few years.

“There were more model updates in 2025 than Google has had algorithm updates since 2018,” says Dwyer. “You can still game these systems at this point, but the rate of acceleration of AI makes it very, very difficult. The models are becoming so sophisticated so fast that this idea of being able to reverse-engineer them and game the results is just untenable and unrealistic.”

Embrace uncertainty

In traditional search, the rules of the game were simple, and success was easy to quantify—where your company showed up in search and how many people clicked on it. AI search, however, is much harder to measure. Many searchers get their answers from AI and never click through to a company’s website. And AI search results vary wildly.

In June and July of last year, Profound ran thousands of prompts through four major AI platforms. The company found that 40% to 60% of the domains cited in AI responses were completely different just a month later, even when they asked identical questions.

Dwyer at Perplexity adds that AI search pulls in much more information about the person asking the question, making search results highly customized for individual users and therefore difficult to predict or measure.

He advises companies to direct their optimization efforts at improving their products and the quality of the information they share, not on technical tweaks aimed at moving an elusive needle. “Marketers have the option to follow fake numbers or to focus on building great things,” he says. “Time will tell which of those strategies is better.”

Andrew Blackman is a writer in Serbia. He can be reached at reports@wsj.com.

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Exclusive | Mark Zuckerberg Is Building an AI Agent to Help Him Be CEO - WSJ

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  • Agent Deployment: Meta Develops Internal Personal Agents To Accelerate Information Retrieval And Decision Making For Staff
  • Organizational Flattening: Management Removes Structural Layers To Increase Team Agility And Competitive Efficiency
  • Performance Metrics: AI Adoption Now Functions As A Formal Evaluation Criterion In Employee Reviews
  • Internal Innovation: Workers Create Custom Tools Like Second Brain And My Claw To Automate Tasks And Communication
  • Strategic Acquisitions: The Company Procures Specialized Entities Like Manus And Moltbook To Bolster Agent Capabilities
  • Structural Redesign: New Applied AI Engineering Units Utilize An Ultraflat Hierarchy With Fifty Contributors Per Manager
  • Workplace Skillsets: Employees Participate In Frequent Training Sessions And Hackathons To Master AI Development Tools
  • Labor Dynamics: Rapid Integration Efforts Influence Existing Employee Anxiety Regarding Potential Future Reductions In Headcount

The agent, which is still in development, is currently helping Zuckerberg get information faster—for instance, by retrieving answers for him that he would typically have to go through layers of people to get, the person familiar with the project said.

Zuckerberg’s agent project reflects a drive across the 78,000-person company to accelerate the pace of work, eliminate layers from its organizational structure and change the day-to-day jobs of its employees to remain competitive with AI-native startups with much smaller staffs. The company views AI adoption as critical to its future success and is experimenting with how to integrate more of it into its business.

Zuckerberg, who has also been spending more time coding recently, previewed some of the efforts on the company’s earnings call in January.

“We’re investing in AI-native tooling so individuals at Meta can get more done. We’re elevating individual contributors and flattening teams,” he said. “If we do this, then I think that we’re going to get a lot more done and I think it’ll be a lot more fun.”

Use of AI tools has spread quickly through the ranks at Meta—in part because it is now a factor in employees’ performance reviews

Meta’s internal message board is filled with posts from employees sharing new AI use cases they have found and new tools they have built using AI, according to people familiar with the matter.

Some inside the company described the atmosphere as reminiscent of the company’s early days, when its name was still Facebook and its unofficial internal motto was “move fast and break things.” (Zuckerberg said while giving testimony during a recent trial that the company has moved away from that motto in favor of something more akin to “move fast with stable infrastructure.”)

Employees have started using personal agent tools such as My Claw that have access to their chat logs and work files and can go talk to colleagues—or their colleagues’ own personal agents—on their behalf, the people said. 

Another AI tool called Second Brain that is somewhere between a chatbot and an agent is also gaining momentum internally, according to people familiar with the matter. Second Brain was built by a Meta employee on top of Claude and can index and query documents for projects, among other uses. On the internal post announcing it to staff, the employee said it is “meant to be like an AI chief of staff.”

There is even a group on the internal messaging board where employees’ personal agents talk to each other, some of the people said. (Separately, Meta acquired Moltbook, the social-media site for AI agents, and hired its founders in a deal earlier this month.)

Meta also recently acquired Manus, a Singapore-based startup that makes personal agents that can execute tasks for its users, and is using the tool internally, some of the people said.

Meta recently established a new applied AI engineering organization that is tasked with using AI to help speed up development of the company’s large language models. Those teams will have an ultraflat structure of as many as 50 individual contributors reporting to one manager, The Wall Street Journal previously reported.

“We’re designing this org to be AI native from day one,” Maher Saba, the Meta executive in charge of the new organization, said in an internal post announcing the new teams, which report up to the company’s technology chief, Andrew Bosworth.

Employees across the company said they have been encouraged to attend AI tutorial meetings several times a week and frequent AI hackathons, and to create their own AI tools to speed up their work.

While one employee described the current era at Meta as fun and empowering, others have said the rapid change and intense focus on AI use has fed anxiety about potential layoffs. 

Meta laid off a portion of its staff for the first time in 2022 after nearly doubling its head count to a peak of 87,314 during the Covid years. At the time Meta found itself facing a slumping digital-ads market and a falling stock price, and it cut 11,000 roles.

Zuckerberg declared 2023 Meta’s “year of efficiency” and said the company would cut 10,000 more jobs over the following months and reduce hiring rates. By year’s end, Meta’s head count had shrunk to roughly 67,000.

In the subsequent years, however, the number of employees continued to climb back up. As of the last official tally, Meta’s head count had reached 78,865.

At a conference earlier this month, Meta’s chief financial officer, Susan Li, discussed the importance of updating Meta’s workforce practices to reflect the competition in AI.

“Making sure that we don’t—for a company at the size and scale that we are—that we don’t work any less efficiently than companies that are AI native from the start, that’s something that I think about a lot,” she said.

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